Our Story

Since 1986

Starting as a one-man, owner/operator more than three decades ago, Jewellery Services has evolved over the years and through the Mayo family into New Zealand’s largest and most respected jewellery workshop situated on Auckland’s North Shore.

We house the latest, most advanced equipment and technology in the industry and employ the most highly skilled jewellers and gem-setters New Zealand has to offer.
Now servicing over 150 retail stores throughout the country, we also provide valuable advice and quality service to our own clients on jewellery repairs and bespoke design.
It would be our pleasure to extend our quality service to you.

Our Values


Operating from our state-of-the-art jewellery workshop in Auckland, we carry out a wide range of specialised jewellery remodelling and alterations including engagement and wedding ring resizing, repairs and alterations. Jewellery Services is also proud to extend this same level of professional care and commitment to our own customers.


Jewellery Services is the name you can trust for quality jewellery repairs, alterations and advice. Respected as New Zealand’s pre-eminent jewellery services company, their craftsmanship and meticulous attention to detail goes beyond the expectations clients have of a qualified Master Jeweller.


For over 30 years, many of New Zealand’s largest jewellery retailers have had the confidence in Jewellery Services to provide trusted, fast-turnaround jewellery repairs and alterations for their valued customers.

Our Workshop

Purpose Built

We have recently moved into our new, purpose built facility in Rosedale, Auckland. This new facility, which is more than twice the size of our previous, has been built with quality and scale in mind making it the largest jewellery workshop in New Zealand. We believe in having the very best equipment and people so that our workmanship remains one of the highest in the industry.

Designed For Scale

Jewellery Services is the preferred service agent for many of New Zealand’s largest and most prestigious Jewellers. We also serve a large portion of Independent Jewellers, all of whom trust us to maintain their ultra high standards. Our facility has been built to handle large volumes and is why we are able to complete more than 100,000 jobs per year.

Modern Equipment

We invest heavily in our equipment and are always on the lookout for new and exciting methods to take the industry forward. We have two laser welding machines with a third on the way, which enable us to repair even the most delicate pieces. Our filter system in our polishing room is imported from Europe and extracts 99.9% clean air, minimising our impact on the environment.

Need a jewellery expert?

Get in touch with us, we would be happy to help

Contact Us