Our Story

Since 1986

Starting as a one-man, owner/operator more than three decades ago, Jewellery Services has evolved over the years into New Zealand’s largest and most respected jewellery workshop situated on Auckland’s North Shore. We are excited to now extend our high quality services to Queensland Australia with the establishment of a full trade workshop in Brisbane.

We house the latest, most advanced equipment and technology in the industry and employ the most highly skilled jewellers and gem-setters New Zealand & Australia has to offer.
Now servicing over 150 retail stores throughout Australasia, we also provide valuable advice and quality service to the jewellery trade.

Our Values


Operating from our state-of-the-art jewellery workshops in Auckland, New Zealand & Queensland, Australia, we carry out a wide range of specialised jewellery services including engagement and wedding ring resizing, repairs and alterations.


Jewellery Services is the name you can trust for quality jewellery repairs, alterations and advice. Respected as the pre-eminent jewellery services company in New Zealand & Australia, their craftsmanship and meticulous attention to detail goes beyond the expectations clients have of a qualified Master Jeweller.


For over 30 years, many of the largest jewellery retailers have had the confidence in Jewellery Services to provide trusted, fast-turnaround jewellery repairs and alterations for their valued customers.

Our Workshops

Purpose Built

Our Queensland workshop based in Brisbane is a dedicated trade only workshop featuring the latest in technology including laser welders and engravers. Our team continues to grow rapidly in this region.

We have recently moved our New Zealand workshop to a new, purpose built facility in Auckland. This new facility, which is more than twice the size of our previous, has been built with quality and scale in mind making it the largest jewellery workshop in New Zealand. We believe in having the very best equipment and people so that our workmanship remains one of the highest in the industry.

Designed For Scale

Jewellery Services is the preferred service agent for many of the largest and most prestigious jewellers in the world. We also serve a large portion of independent jewellers, all of whom trust us to maintain their ultra high standards. Our facilities have been built to handle large volumes and is why we are able to complete more than 100,000 jobs per year.

Modern Equipment

We invest heavily in our equipment and are always on the lookout for new and exciting methods to take the industry forward. We have multiple laser welding machines, which enable us to repair even the most delicate pieces. Our filter system in our polishing room is imported from Europe and extracts 99.9% clean air, minimising our impact on the environment. Our setters use Leica microscopes to enable high precision and detail on even the most complex of jobs.

Interested in outsourcing to Jewellery Services?

Get in touch with us for information on opening a trade account

Contact Us